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Search Career Advice. Related Articles. Browse articles by While organization is key to their success, their flexibility and ability to handle the unexpected make them valuable to any business. Some of their responsibilities include managing appointments, drafting letters and memos, booking business trips, coordinating appointments and planning meetings.
Administrative professionals compile data and research information, too. Their organizational skills mean they pinpoint information quickly and keep the executive on schedule, whether they are in transit or with a client. They are central to an office or business running efficiently.
Financial clerks do administrative work for banking, insurance and other companies. They keep records, help customers and carry out financial transactions. Cargo and freight agents coordinate and facilitate incoming and outgoing shipments for transportation companies and other businesses.
Couriers and messengers transport documents and packages for individuals, businesses, institutions and government agencies. Customer service representatives interact with customers on behalf of an organization.
They provide information about products and services and respond to customer complaints. Some also take orders and process returns. Information clerks provide administrative and clerical support in a variety of settings. They help maintain records, collect data and information and respond to customers' questions or concerns. Material recording clerks keep track of information to keep businesses and supply chains on schedule. They ensure proper scheduling, recordkeeping and inventory control.
Production, planning and expediting clerks need to have some basic computer skills and candidates who have taken some business classes may be given preference over those who haven't. Desktop publishers use computer software to design page layouts for newspapers, books, brochures and other items that will be printed or put online. They collect the text, graphics and other materials they will need and then format them into a finished product.
General office clerks do a broad range of administrative tasks, including answering telephones, typing or word processing and filing.
However, tasks vary widely in different jobs. Receptionists perform various administrative tasks, including answering telephones and giving information to the public and customers. Secretaries and administrative assistants perform routine clerical and organizational tasks. They organize files, draft messages, schedule appointments and support other staff. Police, fire and ambulance dispatchers answer emergency and non-emergency calls. They take information from the caller and send the appropriate type and number of units.
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